At Greenwell, we are passionate about providing exceptional after-sales service and maintenance for our clients. We utilize top-quality European components to ensure our work is reliable and long-lasting. Our priority is complete customer satisfaction, and we achieve this through our team’s dedication and technical expertise.
About the Role:
As a Field Service Technician, you will play a vital role in ensuring our clients experience the Greenwell difference. You’ll be responsible for installing, maintaining, and repairing a variety of equipment at customer sites across Egypt. This role requires a strong commitment to providing excellent service and a genuine desire to help our clients succeed.
Responsibilities:
- Install, maintain, and repair various types of equipment using high-quality European components.
- Diagnose and troubleshoot technical problems efficiently and accurately.
- Perform preventative maintenance to ensure equipment longevity and avoid breakdowns.
- Provide clear explanations and recommendations to clients regarding their equipment.
- Maintain accurate service records and document all work completed.
- Ensure a professional and positive demeanor while representing Greenwell at client sites.
Qualifications:
- Proven experience as a Field Service Technician or similar role.
- Strong understanding of mechanical and electrical systems.
- Ability to diagnose and troubleshoot a wide range of equipment issues.
- Excellent communication and interpersonal skills to build rapport with clients.
- A commitment to providing exceptional customer service.
- Valid Egyptian driver’s license and reliable transportation.
- Prior experience working with European machinery a strong plus.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work with cutting-edge European technology.
- A stable and growing work environment.
- A chance to make a real difference for our valued clients.
- Ongoing training and development opportunities to enhance your skills.
Join Greenwell and be part of a team that is passionate about delivering superior after-sales service and maintenance!
To Apply:
Please submit your resume and cover letter to [email protected] We look forward to hearing from you!